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Research operations can continue in the time of a pandemic

As a firm that handles large amounts of personal data for Fortune 100 firms, we have significant data security and business continuity plans that have been in place for years.

Survey response in the time of pandemic

It is a common refrain in the survey research industry: any change impacting large populations will have an impact on response rates and possibly change how people respond. During natural disasters such as hurricanes or typhoons, many halt research in the impacted areas.

The advice on Millennial managers you didn’t know you needed

A new generation of leaders is quickly approaching or, rather, they’re already here. In fact, 75% of the US workforce will be comprised of these people by 2025. Who are we talking about? Millennials. Our February webinar offers plenty of insight and advice on working with this unique generation.

Using an online community to recruit for usability research sessions

research communities

Three benefits of using an online panel for UX research and recruiting

Recruiting participants for usability sessions can be a pain. In fact, it can be a nightmare. In our January webinar, Oakley Cline, a user experience research specialist with TD Ameritrade, discussed his experience using an online panel to recruit for usability research sessions.

The impact of a panel or community on your consumers.

research communities

Build your tribe with an online research community

Have you ever considered the impact a research panel can have on your relationship with your customers? Here are examples of how our clients have upped their relationship status with their consumers — from “customer” to “brand advocate.”

We’re going to break down the DIY option and the full-service approach.

research communities

Full-service vs. DIY research communities

Once you’ve determined that an online research community could be a valuable platform for collecting customer insights for your organization, the next step is deciding how to implement it. We’re going to break down the DIY option and the full-service approach.

Catalina trusted Bellomy’s Shopper Insights team to identify who that was, how they shop, and what opportunities exist to engage them.

Forbes article: Four strategies for targeting highly engaged in-store shoppers

While some tread lightly in efforts to explore whitespace opportunities and uncover unmet market needs, Catalina Marketing set out to find who is shaping the shopping experience. Catalina trusted Bellomy’s Shopper Insights team to identify who that was, how they shop, and what opportunities exist to engage them.

How online research communities can elevate your position as a thought leader

research communities

How your research community can elevate your position as a thought leader

In our December webinar, Justin Coates of Eastman Chemical Company and Taylor Doolittle of Bellomy gave a presentation on how Eastman uses an online community to gain a deeper understanding of sustainably-minded consumers. The presentation highlighted Eastman’s ability to position itself as a strategic thought partner to its clients due to their use of an online research community.

Online panels and communities can accelerate and facilitate customer segmentation in marketing research.

research communities

How online research communities can facilitate customer segmentation

What do fingerprints, snowflakes, Social Security numbers and your customers have in common? No two are the same. Marketing strategies that target your entire customer base may be effective from time-to-time, but it's also impossible for a business with hundreds of thousands of customers to properly market to each individual. So, where’s the sweet spot?

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